Please click here
if you are getting wrong IP on your domain and click
here if you forgotten your password. Before proceeding with support,
you should be able to find most answers in our FAQ. If you are using our mail relay service and has problem on email delivery, you can simply use
Fix Mail Delivery Problem
to fix the delivery problem by yourself.
Emails will be answered within 24 hours for support
issues submitted by paid customers.
Tel:   (513) 474-4105 9:00am - 9:00pm EST
For pre-sale questions and paid users only. If the call is missed, please leave a message with your phone and brief description of the problem. The message will be forwarded as text message to our support staff.
Help for pre-sale questions and
If you see the Live Chat ONLINE,
you can click on the icon to get live support.
The easiest way to get support is to fill out the following form. Usually
you should get a reply within 24 hours.