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Frequently Asked Questions - Billing
What is a Discount Rate?
How does the Wells Fargo SecureSourceSM payments service determine my discount rate?
How is a Discount Rate collected?
Can I have the fee for my discount rate deducted from a credit card?
Why do I need to provide a credit card number in my Online Seller Application?



Q: What is a Discount Rate?
A: The Discount Rate is a fee associated with collecting, assessing, approving, processing and settling credit card transactions.

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Q: How does the Wells Fargo SecureSource payments service determine my discount rate?
A: The Wells Fargo SecureSource payments service determines your discount rate by checking the information you provide in the Seller Enrollment Application to project the transaction services your online sales will require. The services required to assess, approve, process and settle an online sale include, but are not limited to:
Chargeback procedures
Risk assessment
Fraud screening
Fraud management
Seller acceptance
Support services
Investigation procedures

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Q: How is a Discount Rate collected?
A: The fee for a discount rate for each approved credit card transaction is automatically deducted from the amount deposited into the checking or savings account you provided in the Seller Enrollment Application. This is a daily process.

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Q: Can I have the fee for my discount rate deducted from a credit card?
A: At this time, the Wells Fargo SecureSource payments service does not deduct any fees from the credit card of a registered Seller.

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Q: Why do I need to provide a credit card number in my Online Seller Application?
A: Your credit is only used as a part of the Seller authentication process.

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